Our Steps to Restart, Reengage and Reopen

What to Expect When Visiting our Community

Welcome to Westminster Canterbury Richmond!

Even during the COVID-19 pandemic, our community is a strong, resilient, vibrant place to live and work. Our top priority is serving residents in all areas of living to ensure a safe and healthy elderhood.

Since the beginning, we have approached the situation with an abundance of caution. In March 2020, we redesigned many of our programs and services with safety in mind. Ever since, we have been taking steps to carefully restart programs and services on our campus, reengage with one another within our community and reopen ourselves to those outside of our community. We will continue to expand services and visitation as resources, local COVID-19 data and regulations allow. Other services that were provided temporarily due to the pandemic will be phased out as we get back to normal. Thank you for your understanding!

Visitation Guidelines

As circumstances change or positive cases of COVID-19 are confirmed, visitation guidelines in specific areas may change quickly. We are taking many precautions and following the latest guidance from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services (CMS) and Virginia Department of Health (VDH).

Here are the most important guidelines to know when visiting our community.

We are committed to keeping our community safe.

Masks are required to be worn at all times.

Everyone must be screened with questions and a temperature check.

Please wash your hands frequently and use hand sanitizer.

Always maintain social distancing of at least six feet.

Stay home if you have any of these symptoms: Fever, Chills, Cough, Shortness of Breath or Difficulty Breathing, Fatigue, Muscle or Body Aches, Headache, New Loss of Taste or Smell, Sore Throat, Congestion or Runny Nose, Nausea, Vomiting, Diarrhea or other new signs of illness.

View the latest news from our regular Live Updates and memos on our

Coronavirus blog

Residents and family members are welcome to use the Touchtown Community App to stay up-to-date on the latest events and programs. Email touchtown@wcrichmond.org to learn more.